Holiday Inn Express Hotel & Suites Ottawa Airport, an IHG Hotel

We stayed for 2 nights and the stay was great! Clean rooms, friendly staff. The rooms are big comparing to other hotels. Decent breakfast with choices of scrambled eggs, ham, baked bean, pancakes, toast, fruits, cereal. The only issue is that the available table to sit to have the breakfast are not that many, so it happened to us that we couldn't find a table to sit, but one lady from the hotel opened the meeting room for us to sit. So, they have thought of that when there are a lot of people, so it isn't really an issue. I would stay again in the hotel the next time we visit the area.

I liked everything. The Breakfast was great and staying 3 nights it wasn't always the same. Our room got cleaned everyday and fresh towels. My son and I even went down to the lobby to play cards at night. Enough towels at the pool and a nice patio just off the pool and you could get access from the lobby. The staff we encountered were always friendly.

The staff were personable and did their utmost to accommodate needs. It was a very comfortable place to stay. There were several restaurants nearby. The airport shuttle service was excellent.

Everything was good: very clean hotel, including rooms (but they need to make deeper cleaning) and bathroom. Friendly and helpful personnel. Very comfortable bed and large room. Breakfast was also very good too, enough variety.

Everything else was excellent! Best hotel we've stayed at.